Role-based permissions
Control who can view, create, edit, approve, archive, restore, import, export, or manage records across the platform.
Built for controlled, accountable QMS work
Security, permissions, and traceability for audit-ready quality management.
QualityMate helps teams control who can access, change, approve, export, archive, and restore important records while keeping readable activity history across the QMS.
Access control
Give people the right access for their role.
QualityMate is designed for multi-user teams where administrators, quality managers, contributors, managers, auditors, and read-only users need different levels of access.
Permission-aware navigation
Users see the areas and actions relevant to their responsibilities, reducing confusion and unnecessary access.
Users and teams
Organise people into users, teams, and roles so ownership and responsibility stay clear across the QMS.
Account controls
Support practical account management, including profile updates, password changes, and session awareness for signed-in users.
Traceability
Readable history for important QMS actions.
QualityMate keeps activity visible so teams can understand who changed a record, what happened, and when the action took place.
Create and edit history
Track record creation, edits, field changes, ownership changes, and key workflow updates.
Approval and closure history
Keep approvals, rejections, verification, closure, cancellation, reopen, and review actions visible.
Archive and restore history
Use controlled archive and restore flows instead of losing important QMS context.
Import and export history
Keep visibility over CSV imports, exports, row-level outcomes, and evidence produced for review.
Authentication
Authentication and access controls built for growing organisations.
QualityMate is built for organisations with multiple users, defined responsibilities, and controlled access paths across tenants and support workflows.
Two-factor authentication
Add stronger account protection for users who need access to controlled QMS records.
Single sign-on (SSO)
Configure Google, Microsoft Entra, or generic SAML sign-in for centralised governance, while QualityMate roles, permissions, and 2FA policy stay enforced locally.
Customer-controlled support access
Grant QualityMate support time-limited access to your tenant only when you choose to, with automatic expiry and a full audit trail — never standing access.
System API keys
Issue and manage API keys for system-to-system integrations, alongside outbound webhook targets for Slack, Microsoft Teams, Discord, and generic endpoints.
Controlled records
Protect record quality with controlled workflows.
Security in a QMS is not only about login access. It is also about making sure important records are reviewed, approved, traceable, and not changed silently.
01
Approval and review
Support controlled approval, review, verification, and closure actions across modules such as documents, CAPA, changes, audits, and suppliers.
02
Version and evidence history
Keep controlled document versions, supporting attachments, evidence notes, and activity history tied to the relevant records.
03
Soft archive and restore
Avoid uncontrolled deletion by preserving archived records and restoration history where records should remain traceable.
Audit-ready visibility
See accountability across modules.
QualityMate is built so evidence, ownership, activity, reminders, and exports support the same traceable approach across documents, risks, CAPA, changes, audits, training, suppliers, and tasks.
Designed for trust
Practical security for quality and compliance teams.
QualityMate focuses on the controls that matter in everyday QMS operation: who can access records, who owns work, what changed, what evidence exists, and what needs follow-up.
Request a demo
Talk to us about secure QMS workflows.
See how QualityMate can help your team manage access, evidence, approvals, reminders, and traceable activity history.